TVH Battery Monitoring MVP
UX for a data-driven MVP that helped launch a new business
Context
TVH wanted to explore what they could do with data from sensors installed in forklift batteries. The idea: use that data to help customers get more life out of an expensive part of the machine. I joined as the UX designer in a small, agile team with a product owner, functional analyst, front-end and back-end dev
Challenges
The idea was still vague when we started.
We didn’t know how reliable the sensor data would be.
Multiple user types with different needs.
Industry
Telematics / Fleet management
My Role
UX/UI Designer
Platforms
Android and Desktop
Focus
MVP, role-based dashboards, offline-first design
What I Did
Mapped flows for three user types:
Fleet manager (Dashboards with stats and global overview)
Team lead (Status, more detailed overview)
Technician (Smart to-do list)
User research: Interviewed and shadowed forklift technicians, team leads and managers
Wireframed, prototyped, user tested and designed a web app with role-based views.
Built a matching design system
Built an offline-first flow: the technician’s app synced with the machine on-site, then uploaded data later when a connection was available.
Worked closely with the functional analyst to define the product, and with devs to ship it
Results
The MVP showed clear value and helped validate the concept.
It laid the foundation for what later became GemOne, a dedicated telematics spin-off.
Notes
What I liked most was going from a rough idea to a working product. We tackled the unknowns early, solved tricky edge cases, and shipped something solid in a short time.